Our policy is 100% satisfaction guarantee. If there is a problem with your order, you may return it to us for a full refund (Shipping charges may apply: We do not pay for return shipping unless we made an error in order processing or shipping. You must pay to return ship any item you are disatisfied with. In the case of items received with shipping charges due, we will automatically deduct the amount from your refund).

But that's what PinsCentral has always been about: Customer Satisfaction! That's why the Better Business Bureau has annually awarded us the Honor Roll Member Status! What better way to show that we stand behind our guarantee?

All Pinscentral products are 100% Guaranteed. Your order will be received on time, and meet your expectations - we guarantee it!

Awarded every year since 2008, the BBB A+ rating.

PinsCentral.ca , a Swyrich Corporation Internet property providing service to American customers, began over 49 years ago as a designer and supplier of Coats of Arms and Logos for corporations and organizations.

We have a long, illustrious list of patrons,from large companies and groups to small ones. Today, we proudly continue our heritage of quality, best value and time honored customer satisfaction that is second to none.

Our art department is simply the best the industry can offer. In today's computer graphics industry few are recognized as providers of continual quality. Over the years, we have proudly supplied clipart to companies like Corel, Nova and others.

We are located in Kingston, Ontario, Canada servicing markets throughout North America and around the world. (Please note that all prices are in US funds). Our delivery times are as fast or faster than our competitors since all merchandise is shipped via UPS or USPS.

Swyrich Corporation, the parent company of Pinscentral.ca, has created this security statement in order to demonstrate our strong commitment to protecting information that you may give us.

We encrypt all of your personal information including, name, address, and credit card number so that it cannot be read as the information travels over the Internet. This is achieved using 128 bit SSL encryption and digital certificates.

Please note that your browser must support 128 bit encryption in order to purchase products on-line though our secure shopping site. If you do not support this level of encryption, you will get an error message when attempting to order, or view the checkout window. If this error occurs, please download and install on your PC a more recent version of your browser.

PinsCentral welcomes your comments regarding this policy statement; please contact us by one of the following means (Phone contact times are Mon-Thur, 9-4; Fri, 9-2; EST).

• Toll Free: 800.563.8960
• Phone: 613.384.9986
• Fax: 613.384.0606
• email (Note: email is a non-secure means of communication)
• Mail, addressed to
  PinsCentral Security
  Swyrich Corporation
  830 Development Drive
  Kingston, ON, Canada, K7M 5V7

Our site has security measures in place to prevent the loss, misuse, and alteration of customer information. The information on our site is contained within a secure firewall protected server. We provide a GLOBAL SITE SERVER CERTIFICATE, the highest encryption level for our customers.

We employ the best practices to ensure the integrity of our systems and the safety of your information. We review our security status monthly, and monitor emerging technologies for new advances in security.

If we provide you a password to access a feature of the site, please remember to kept the password secret at all times because it is used to help verify your identity before you are permitted access. If you are unable to provide the correct password, you will not be granted access.

When you login successfully, your web browser will establish a secure SSL connection between your PC and our web servers. This will allow you to communicate with us privately and to conduct online transactions safely. To make sure your browser has a secure connection, check that the security symbol (lock) is displayed in the status bar of your browser. You can also check the web site address, which should start with "https://" rather then "http://".

Our systems are also designed to automatically terminate a secure on-line session if extended inactivity is detected. If your login session terminates you will have to login again.

Caution, there have been cases of unsolicited emails appearing to be from legitimate companies that attempt to trick a person into divulging personal information. In some cases, you are asked for information due to a claim that there is a billing error or account problem. As a precaution, consider the following:

• Do not provide personal information in response to an email.
• If the email contains links, check that the address is legitimate.
• Instead of clicking on links in the email, go to the referred too site directly by typing in the company web address in the browser.

PinsCentral will not ask for your personal information via an email. If you receive an email from us, and you are suspicious of it, contact us immediately.